Goodness me! Here are more online tools that I didn't no existed prior to this web 2.0 exercise. I looked at SurveyMonkey and signed up for it. As a library we could use such survey tool to ask about:
- what customers think about our website, what they use our website for, how easy it is for them to find information (there was already a sample website survey on SurveyMonkey.
- how our online library customers use the internet (i.e do they email, chat, social network etc) and what they expect from us in terms of online services
- how and why our customers use electronic databases
Basically it seems to me we could use these online survey tools to ask about anything we want ... it would just be up to us to work out what it is we want/need to know and to formulate questions that will give meaningful answers. That, I think will be the hard part!
Subscribe to:
Post Comments (Atom)
Oh oh No!!! I feel a Mobile survey comming on. Could be really neat to get the info you want rather than what some of the other rather anal surveys ask?
ReplyDelete